Discussing the Growing Value of Social CRM

Social CRM

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Latest News from Social CRM
OR YEHUDA, Israel, June 16, 2015 /PRNewswire/ --
Etiya, a leading provider of catalog-driven B/OSS for digital and communications service providers, announced today the creation of Etiya International to drive its growth worldwide and the appointment of Chun-Ling Woon as the group’s Chief Executive ...
SAN FRANCISCO, June 9, 2015 /PRNewswire/ -- Talkdesk, a cloud-based call center software provider growing 10x year-over-year, announced today a $15M Series A financing round led by DFJ with participation from existing investor, Storm Ventures. Talkdesk will use the capital to expand it...
Etiya, a leading provider of catalog-driven B/OSS for digital and communications service providers (CSPs), announced today that its Telaura implementation at Avea won the TM Forum Excellence award for Customer Centricity — Service Provider, as selecte...
DUBLIN, Apr. 29, 2015 /PRNewswire/ --Research and Markets
DUBLIN, Apr. 29, 2015 /PRNewswire/ --Research and Markets
Research and Markets (http://www.researchandmarkets.com/research/xj75mc/digital_marketing) has announced the addition of the "Digital Marketing Software Market by Software (CRM, E-mail, Ecommerce, Marketing Automation, Web Analytics, Web Content Management &...
DALLAS, April 21, 2015 /PRNewswire/ --
DALLAS, April 21, 2015 /PRNewswire/ --
DALLAS, April 10, 2015 /PRNewswire/ --
DALLAS, April 10, 2015 /PRNewswire/ --
DALLAS, March 17, 2015 /PRNewswire/ --
DALLAS, March 17, 2015 /PRNewswire/ --
SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market, and Deutsche Telekom's Systems Solutions Unit, T-Systems, today announced that T-Systems just went live with i...
DALLAS, March 13, 2015 /PRNewswire/ --
DALLAS, March 13, 2015 /PRNewswire/ --
Research and Markets (http://www.researchandmarkets.com/research/mhx5v9/social_customer) has announced the addition of the "Social Customer Relationship Management (CRM) Market by Solution, by Deployment - Global Forecasts to 2019" report to their offering. ...
DUBLIN, Feb .20, 2015 /PRNewswire/ --Research and Markets (http://www.researchandmarkets.com/research/9jhh9b/global_social) has announced the addition of the "Global Social Customer Relationship Management (CRM) Software Market 2015-2019" report to their offering.
Research and Markets (http://www.researchandmarkets.com/research/pmg392/global_social) has announced the addition of the "Global Social Customer Relationship Management (CRM) Software Market 2015-2019" report to their offering.
Datahug, a leader in Predictive Sales Acceleration, today announced it has appointed Don Otvos as the company's Vice President of Inside Sales and Sales Operations. Otvos brings two decades of experience in sales operations and management to Datahug, where he will apply his expertise t...
SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, today announced that it has elevated the top 18 of its channel partners to Elite Part...
The Global Social Customer Relationship Management Software Market is expected to grow at a CAGR of 38.10 percent from 2014-2019, thanks to the ever-increasing demand for social CRM from small and medium-sized enterprises (SMEs), says research firm Te...
HONG KONG, Feb. 6, 2015 /PRNewswire/ -- FleishmanHillard has announced the hiring of Michel Mommejat as regional managing director of digital engagement initiatives for Asia Pacific. Based in Singapore, Mommejat reports to Lynne Anne Davis, Asia Pacific president. 
Research and Markets (http://www.researchandmarkets.com/research/bx5gwh/crm_market_in) has announced the addition of the "CRM Market in China 2015-2019" report to their offering.
DUBLIN, Jan. 29, 2015 /PRNewswire/ --Research and Markets (http://www.researchandmarkets.com/research/tcsq27/global_digital) has announced the addition of the "Global Digital Marketing Software Market 2015-2019" report to their offering.
DUBLIN, Jan. 29, 2015 /PRNewswire/ --Research and Markets (http://www.researchandmarkets.com/research/tcsq27/global_digital) has announced the addition of the "Global Digital Marketing Software Market 2015-2019" report to their offering.
SAN MATEO, Calif., Jan. 29, 2015 /PRNewswire/ -- NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced three new partners have joined the NetSuite Solution Provider Program in order to help the...
signed up to host their communities on Get Satisfaction's platform, which features innovative customer engagement capabilities, enterprise-grade management tools and advanced community analytics. A number of existing customers also significantly expanded their online communities in 201...
BOSTON, MA--(Marketwired - January 28, 2015) - Today, Kitewheel, the provider of the leading customer engagement hub for agencies, announced it has been named "Rookie of the Year" on Paul Greenberg's celebrated CRM Watchlist for 2015, published on ZDNet. The criteria for selection incl...
AUSTIN, TX--(Marketwired - January 22, 2015) - Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced that TMC, a global, integrated media company, has named Epicor(R) Eagle N Serie...
DALLAS, January 22, 2015 /PRNewswire/ --
DALLAS, January 22, 2015 /PRNewswire/ --
NewVoiceMedia, a leading global provider of cloud contact center solutions, today announced that TMC, a global, integrated media company, has named ContactWorld for Service as a 2015 CUSTOMER Product of the Year Award winner. This award further recognizes NewVoiceMedia's ContactWorld f...
Research and Markets (http://www.researchandmarkets.com/research/vv7nbb/global_digital) has announced the addition of the "Global Digital Marketing Software Market 2015-2019" report to their offering.
AUSTIN, Texas, Jan. 14, 2015 /PRNewswire-iReach/ -- Epicom, an Austin-based technology solutions firm focused on consulting, customizing and supporting CRM and Marketing Automation systems, today announced its partnership withDun & Bradstreet, the world's leading source of commerci...
SIM Partners, a provider of local marketing automation technology, is hosting a live webinar and Q&A featuring Forrester Research, Inc., a global research and advisory firm, to discuss how brands can successfully develop and implement local search market...
Cicero Inc. (OTCBB: CICN), a leading provider of activity intelligence and improvement software for the back office and contact center, announced today that Cicero Discovery™ has received the 2015 Product of the Year Award from TMC's CUSTOMER Magazine.
Transera announced today that TMC, a global, integrated media company, has named Customer Engagement Analyzer 2.0 as a 2015 CUSTOMER Product of the Year Award winner. The 1.0 version won the same award in 2014, signifying the significant enhancements ...
CHICAGO, Jan. 8, 2015 /PRNewswire/ -- The updated Grid(SM) report for help desk software, published today by business software review site G2 Crowd, ranks nine products to help purchasers in their selections.
LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it was awarded the 2015 CUSTOMER Product of the Year Award for its extensive cloud-enabled compliance capabilities that help businesses cost-effectiv...