Discussing the Growing Value of Social CRM

Social CRM

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Social CRM Authors: Steve Mordue, Sam Jefferies, Cloud Best Practices Network, VictorOps Blog, Lacey Thoms

Related Topics: Cloud Computing, Twitter on Ulitzer, SEO Journal, Telecom Innovation, Java in the Cloud

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Google Enterprise Shows Us SMAC in the Real World

For readers not yet familiar with the acronym SMAC, it represents social, mobile, analytics and cloud.  In this short video, Google demonstrates, through Google Enterprise, how companies can implement a SMAC strategy to improve the following:
  • Improve meetings and collaboration
  • Work better with mobile and remote team members
  • Speed up decision making
  • Improve company meetings
  • Better manage projects and share documents, presentations and spreadsheets
  • Secure data
  • Easily train new employees
  • Rapidly create new collaboration sites for new projects and initiatives
  • Reduce IT costs
  • Stay focused on your core business
  • Better support for mobile workers
  • Access data and content on any internet connected mobile device
  • More...
Video Link: http://youtu.be/vNJUL92y9wo



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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
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Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
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Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

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More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.